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Now, hover the cursor to the Help tab and click on Troubleshooting.

On your computer, launch the Slack app and access the Menu.

To fix this, follow the steps below to clear Slack’s cache: When this happens, Slack may not work as it should, or some of its services may not function. However, these data could accumulate overtime or get corrupted due to bugs and glitches on the platform. Slack uses temporary data called caches to improve its performance when loading up previous conversations, files, and profiles. If you don’t have an alternative connection, you can try sending an image after a few hours or when your ISP has resolved the issue with their service. However, keep in mind that this can eat up your data allowance if you plan on sending a few photos or files. If this is the case, you can try connecting to a different wireless network to see if you can send images.įor mobile users, you can switch to cellular data and try sending an image to your team. Your ISP may be experiencing technical issues at the moment, which causes Slack not to work correctly. If you continue to experience slow or unstable speeds, contact your service provider and report the problem with your connection.

To do this, visit Slack’s System Status page and check if there are reported problems with Slack’s services.Īfter restarting your router, run another test to confirm if your network is now running correctly.

This way, you can quickly identify if the problem is on your side or Slack’s end. To help you out, we’ve decided to make a guide on what to do if you cannot send images on Slack.īefore changing anything on your device, we suggest checking Slack’s servers first if you cannot send images. However, it’s also possible that the image file you’re sending is corrupted or broken. Usually, this problem on Slack is caused by faulty servers, unstable network connections, or an outdated app version. Now, if you’re here, it’s safe to assume that you are having difficulty sending images to your team and workmates. Whether you are sharing screenshots, design proposals, or sending a chart for your report, Slack can definitely handle it. One of the most common file types that are shared on Slack is images. With Slack, you can upload files and share them with your team if you need some help or the project requires collaborative work. Millions of users rely on Slack to relay information to their workmates and team. Don’t know why you cannot send images on Slack?